In many B2B companies, an order still goes something like this. The dealer works with an old price list and product sheet. The customer sends the order by email. The agent enters it by hand. Each step adds time, phone calls and corrections.
On 18 November, Tinext Experience hosts Shopify and THRON to look at how to fix these steps one by one, with real examples shown live.
What we'll cover
- How a change to a product, price or image reaches every dealer and market at once
- What B2B customers expect when they order online: their prices, their catalogue, their usual products
- How to make reorders fast enough that customers stop calling their agent
- What changes for agents and dealers when customers order on their own
- Where AI is already useful in the B2B sales cycle, and what’s worth automating first
