- News
AI Agent
Autonomous, intelligent AI agents, seamlessly integrable. Advanced automation, aligned with context and goals.
Next-generation AI agents go far beyond conversation. They are systems capable of reasoning, planning and acting autonomously, exploiting real-time data, orchestrating APIs and integrating seamlessly into existing workflows. They can support sales, customer care, marketing and e-commerce - at every digital touchpoint.
How we can help you
We integrate AI-agents into every system
AI agents operate in three steps: they collect data from structured and unstructured sources, process it to create an action plan and execute it automatically. They can interact with any system - from CRM to your e-commerce portal - and make customised decisions based on context and user behaviour.
An AI injection for your digital processes
Thanks to a complete integration via API, AI Agents integrate naturally into your digital processes, working in perfect harmony with existing systems and data. They can analyse user behaviour to identify upselling opportunities in real time and generate tailor-made communications tailored to the individual customer. Likewise, they can handle support requests by autonomously consulting the corporate knowledge base and providing relevant and up-to-date answers.
We design proactive agents
Agents merely react, but are proactive: based on events or inputs from different platforms, they can trigger cross-system actions - from CRM to e-commerce to internal apps. All this takes place within established operational limits: each agent acts autonomously, but within security thresholds and rules defined by the organisation, thus ensuring full control over every interaction.
For a truly customised customer experience
Unlike traditional chatbots, AI agents are decision agents that transform interactions with customers and employees. Every response is contextualised, every action is consistent with data and processes. The result? Smoother, more relevant and automated experiences in real time.
What makes us different
Our methodology
With Tinext you don't buy a technology: you get a strategy. We design with you a roadmap for the introduction of AI agents, identifying priority use cases, flows to be automated, and necessary integrations. We accompany you from the pilot phase to full operation, including the choice of the most suitable technology.
Why Tinext Experience
AI Agents fit into your existing technology ecosystem but you need a global vision to make them effective. Rely on us because:
- We develop bespoke AI agents, trained on your data and objectives
- Orchestrate multi-system and customised automations
- We ensure control, security and consistency in every interaction
- We work with industry-leading technology partners