Salesforce Customer 360 is the world's leading AI-powered CRM platform, trusted by companies of all sizes to deliver seamless, personalized experiences across sales, service, marketing, and commerce. From lead generation to customer retention, Salesforce connects teams, channels, and data in a single ecosystem, helping businesses increase agility, optimize performance, and strengthen every relationship.
Salesforce
The platform for smart, connected, and personalized customer experiences
0+years of partnership
Certified Salesforce Partner since 2015
+0projects delivered
Across CRM, Marketing Cloud, Commerce, Service, and more
A Unified Platform Built Around the Customer
Salesforce Customer 360 is more than a CRM: it’s a complete digital engagement platform that brings your business together. It integrates sales, service, marketing, commerce, analytics, and AI into a single environment, enabling companies to orchestrate every customer journey with clarity and consistency. Whether you're building a D2C commerce strategy, streamlining service operations with Agentforce, or launching targeted campaigns with Marketing Cloud and Data Cloud, Salesforce helps you move faster and deliver more, across every channel. Its built-in AI, secure cloud architecture, and low-code capabilities make Salesforce the ideal foundation for innovation at scale.
Our Expertise with Salesforce
As a long-standing Salesforce partner, Tinext supports organizations in implementing and evolving their digital ecosystems with Customer 360 at the core. We guide clients across every phase, from strategic design to system integration, ensuring each Salesforce Cloud is configured to meet business needs and generate measurable impact. With proven experience in sales automation, service optimization, B2B and B2C commerce, customer data management, and marketing activation, we help companies unlock the full potential of Salesforce, quickly, securely, and effectively.
Salesforce Highlights
- Customer 360 integration: unified view across sales, service, marketing, and commerce
- AI‑driven performance: intelligent automation, Agentforce, personalization at scale
- Modular and scalable: flexible implementation across industries and ecosystems
- Analytics and optimization: advanced tracking for every phase of the customer lifecycle
- Enterprise-ready: secure, cloud-based, low-code environment